![](images/helpers/1000px-square-clear.png)
Business Context
Gozengo's goal was to provide a more personalized experience when booking a resort. A robust online booking system was combined with free vacation planners available to guide customers' decisions.
Research Analysis
Personas
![](images/projects/gozengo/ux-docs/persona.png)
Empathy Mapping
![](images/projects/gozengo/ux-docs/empathy-map.png)
Journey Mapping
![](images/projects/gozengo/ux-docs/journey-map.png)
Prototypes
Check Out Process
view prototype![Checkout Preview](images/projects/gozengo/prototypes/check-out.jpg)
Screen Design
![Mobile Search Interaction Screenshots](images/projects/gozengo/screens/wireframe-search.jpg)
![Mobile Search Results Interaction Screenshots](images/projects/gozengo/screens/wireframe-mobile.jpg)
![Search Results - iPad sized](images/projects/gozengo/screens/ipad-search.png)
![Search Results - Laptop sized](images/projects/gozengo/screens/search-results-laptop.png)